Update: Pandemic Airline Flexibility and Cancellation Policies

Updated: Dec 11, 2020


Due to the COVID-19 pandemic, may airline have created more flexible policies to accommodate travelers:


Airlines with Flexible Rules

  • Air Canada implemented highly flexible and expanded booking options. You can make a one-time change without a fee for all new or existing bookings made through December 31, 2020 for original travel between March 1, 2020 and December 31, 2021. For details call 1.888.808.4123. Read more

  • Cathay Pacific is offering unlimited ticket changes, without the fee within one year of Original Ticket issue date. For details call 1.888.808.4123. Read more

  • Qatar Airways offers you the flexibility you need to suit your travel plans. You can book today and change your plans if you need with guaranteed flexibility on tickets issued until December 31, 2020. For details call 1.888.808.4123. Read more

  • Delta is waiving change fees for travel impacted by coronavirus, including any flights purchased before April 17, 2020, departing March 2020 through March 2021 and all tickets purchased March 1 through December 31, 2020. For details call 1.888.808.4123. Read more

  • Alitalia - A flight change (rebooking or change of destination), with possible fare integration, to travel within one year of the date of the original flight, change fee will be waived. For details call 1.888.808.4123. Read more

  • Virgin Atlantic offers peace of mind and flexibility with travel plans, to rebook all the way up to 31st December 2022. There's no change fee. For details call 1.888.808.4123. Read more

  • JetBlue is waiving change/cancel fees for customers with existing bookings made through February 28, 2021. If you choose to rebook, you can do so on any flight through the end of schedule. Fare difference may apply. For details call 1.888.808.4123. Read more

  • Singapore Airlines is offering complimentary rebooking for all SIA and SilkAir tickets issued from 5 March to 31 December (both dates inclusive) 2020. This gives customers the flexibility to adjust their travel plans without incurring change fees amid the Covid-19 outbreak. For details call 1.888.808.4123. Read more

  • Etihad - If you booked your flight before 31 December to travel any time until 31 March 2021, you can change your flight for free. If you booked directly with Etihad, you can cancel your trip and save it for later with Etihad Credit. For details call 1.888.808.4123. Read more

  • Aero Mexico - Change your domestic flight date and time at no cost, enjoy benefits like No show without additional fee, and pick your seats. Additionally, you can make your ticket refundable if you like. For details call 1.888.808.4123. Read more

  • United permanently getting rid of change fees for most Economy and premium cabin tickets for flights within the U.S., or between the U.S. and Mexico or the Caribbean. For details call 1.888.808.4123. Read more

  • Caribbean Airlines - If change is requested by the customer, i e: voluntary change, all change fees are waived for all revenue as well as Frequent Flyer tickets. Full fare amount is applied towards future ticket and fare difference at the time of booking applies. This applies to all voluntary changes, initiated by the customer. For details call 1.888.808.4123. Read more

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According to FareBuzz Industry News

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